2 stars only because ZF never deserves 1 star.
Toor QC appears to be garbage and their accountability is even worse. The blade is okay, the tip came damaged, the grinds are uneven, and even though the knife is sharp it can’t actually slice up a bar lemon and lime.
After reaching out to Toor, they tried to blame ZF warehouses and shipping and said I could send it in to them. Did not bother with such terrible accountability. Sorry, ZF, I love you guys and this is not at all a reflection of your company - simply disappointed with Toor.
Quality |
Rated 2 out of 5
|
---|---|
Design |
Rated 5 out of 5
|
ZERO FOXTROT
Hello Danny,
We really appreciate your honest feedback and loyalty to ZF. We're genuinely sorry to hear about your experience with the Serpent T Knife. While we partner with brands we believe in, we absolutely want to make this right regardless of where the issue originated. Please reach out to our customer service team at sales@zerofoxtrot.com and we will get you squared away under our Stay Zero Guarantee. We stand behind every product we sell, even when manufactured by our partners.