NEED A HAND?
Questions about an order, shipping, returns, or your Afterlife Club membership? You're in the right place.
CONTACT SUPPORT
Questions about an order, product, membership, or something else? Our support team can help.
TRACK MY ORDER
Check your latest shipping status and see where your package is.
Our support team responds Monday through Friday. Please allow additional time during launches, holidays, and major promotions.
QUICK ANSWERS
A few answers to the questions we get most often.
Where is my order?
Use the tracking link in your shipping confirmation email for the latest carrier update. You can also use our order tracking page above. If tracking has not moved for an extended period, email our support team and we'll help determine the next step.
Can I change or cancel my order?
We begin processing orders quickly. Email us at sales@zerofoxtrot.com as soon as possible and we'll do our best to help, but changes cannot be guaranteed once fulfillment has started.
How do returns and exchanges work?
Use our returns portal to review eligibility and start a return or exchange. Select START A RETURN above to get started.
When will my order ship?
Most orders begin processing shortly after they're placed. Processing times may increase during product launches, holidays, and major promotions. Once your order ships, you'll receive tracking information by email.
Do you ship to APO, FPO, and military addresses?
Yes. Enter your military shipping address at checkout and select the available shipping method for your destination.